Tag Archives: BBB National Programs

What makes an influencer trustworthy?



Influencer marketing is now a major part of the advertising landscape, but questions around disclosures, sponsored content, material connections, and misleading claims continue to create challenges for brands, agencies, creators, and consumers.

In this episode of Ad Watchers, our hosts speak with Jennifer Santos about the Institute for Responsible Influence, an initiative designed to help creators and brands better understand responsible advertising practices. The conversation covers IRI’s certification program, FTC endorsement requirements, disclosure best practices, creator education, monitoring, accountability, and the growing global conversation around influencer self-regulation.

The episode highlights a key takeaway for advertisers and creators: responsible influence is not just about compliance. It is also about transparency, credibility, and building consumer trust in influencer marketing.

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Chapters:

00:00 – Welcome and episode introduction
Introduces Ad Watchers and frames the episode around influencer advertising, material connection disclosures, and NAD’s ongoing interest in influencer marketing.

01:57 – Introducing the Institute for Responsible Influence
Explains the Center for Industry Self-Regulation’s Institute for Responsible Influence and its goal of promoting transparency and consumer confidence in advertising.

03:08 – Why IRI was created
Covers how IRI grew out of concerns around misinformation, undisclosed sponsorships, misleading claims, and lack of awareness around advertising standards and FTC guidance.

04:14 – Responsible Influence Certification Program
Introduces the 90-minute certification program designed to educate creators on responsible advertising practices.

06:08 – How creators, brands, agencies, and consumers benefit
Explains how the program helps creators understand rules, helps brands identify responsible partners, and gives consumers more transparent and truthful content.

08:01 – Certification process and requirements
Breaks down the training modules, assessment, annual renewal, best practices pledge, and certification seal.

10:00 – Early response and global momentum
Discusses positive response from the creator ecosystem and how responsible influence certification is becoming part of a broader global conversation.

12:16 – Beauty, health, and wellness influencer marketing
Looks at industries that have been especially receptive to IRI, including beauty and health and wellness, where trust and influencer engagement are especially important.

14:58 – Monitoring and accountability for certified creators
Explains how IRI monitors certified creators’ public content and provides guidance when potential issues arise.

18:24 – Common education gaps for influencers and brands
Covers major areas where more education is needed, including material connections, disclosure requirements, intellectual property, and shared responsibility between brands and creators.

22:39 – Ongoing obligations for certified creators
Explains that certification is not a one-time exercise; creators must continue applying responsible influence principles in future content and brand partnerships.

23:50 – Building consumer awareness of the certification seal
Discusses the long-term goal of helping consumers recognize the certification seal as a signal of responsible advertising practices.

26:48 – The future of influencer self-regulation
Looks ahead to the creator council, certified creator database, vertical-specific trainings, and broader collaboration across the creator economy.

31:14 – Final takeaway: consumer trust and responsible influence
Recaps the importance of training, clear rules of the road, material connection disclosures, and building consumer trust through responsible influencer marketing.


Expanding Knowledge of Soft Law – What is CISR?



The U.S. advertising industry founded the National Advertising Division (NAD) to build consumer trust in advertising and support fair competition in the marketplace. Through this soft law model, responsible brands voluntarily discontinue or modify challenged misleading ad claims. In this era of deregulation, industry leaders can learn from the advertising industry and keep moving forward even if government does not. 

In this episode of Ad Watchers, hosts Annie and Eric talk with Howard Smith, the Executive Director of the Center for Industry Self-Regulation (CISR), a charitable non-profit that is working to educate industries on the power of soft law. Howard discusses the current landscape, the call to action for business leaders to embrace industry self-regulation models for addressing systemic industry challenges, and how CISR is working on an education intuitive that will help provide a long-term solution.

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5 Years of SWIFT – Does it meet the need for speed?



A single-issue ad law case does not mean it is not an important issue. For the last 5 years, the Fast-Track SWIFT filing track has addressed the increasing speed of online campaigns and the demand for the challenge process to keep pace, issuing decisions within 20 days of the challenge.

In this episode of Ad Watchers, hosts Annie and Eric discuss the rapid rise in single-issue advertising NAD challenges, a 3-fold increase in the last three years, and outline the types of cases seen, such as disclosure and #1 claims.

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[REPLAY] Launching 2025: Global CBPR Forum



Last year, the U.S. Department of Commerce announced the establishment of the Global Cross-Border Privacy Rules (CBPR) and Global Privacy Recognition for Processors (PRP) Systems. In anticipation of its official launch this year, get caught up with a deep dive on the world of CBPRs with Priv host Dona Fraser and her guest Victoria Akosile, Deputy Director of BBB National Programs Privacy Initiatives.

This episode, which originally aired in May 2024, breaks down the “what you need to know” knowledge about the global CBPR system, quickly reviews the “how we got here” facts, and provides you with the “what do I do now” information you need, whether you are a data controller or data processor.

Key Takeaways:

  • (2:58) The CBPR framework establishes a unified set of privacy requirements, fostering international alignment for compliance. It serves as a benchmark for companies to ensure their privacy practices meet a globally recognized standard. By adhering to CBPR requirements, companies can enhance consumer trust and mitigate risks associated with data privacy non-compliance.
  • (8:05) Integration into the CBPR program enables companies to assess and fortify their privacy procedures. Participation facilitates a structured review process, identifying areas for improvement in privacy management. It empowers companies to adapt to evolving privacy regulations and consumer expectations, ensuring resilience against data breaches and regulatory penalties.
  • (13:47) CBPR and PRP certifications present an opportunity to revolutionize vendor management strategies. Companies can leverage certifications to vet vendors, selecting partners with robust privacy safeguards. Certification streamlines data transfers by providing assurance of compliant data handling practices across the supply chain.
  • (24:07) BBB National Programs acts as an accountability partner, aiding companies in obtaining CBPR and PRP certifications. Through collaborative engagement, BBB National Programs assists companies in navigating the certification process efficiently. Our expertise helps companies uphold high privacy standards, fostering consumer trust and regulatory compliance.
  • (33:11) The forthcoming Global CBPR Forum meeting in Tokyo anticipates widespread interest from nations seeking to join the framework and advance data privacy interoperability. The event serves as a platform for sharing best practices and fostering collaboration among participating countries. It underscores the global momentum towards harmonizing data protection regulations, promoting cross-border data flows while safeguarding individual privacy rights.

 


The Ad Law Trend Report – What were 2024’s hot topics and trends?



The National Advertising Division (NAD) Annual Report provides a comprehensive look at the year’s ad law trends and hot topics, from influencers to AI to reviews and rankings. 

To kick off a new season of Ad Watchers, hosts Eric and Annie provide insights from the 2024 Annual Report and discuss what’s next in the year ahead, along with some timely best practices for advertisers. 

Annie and Eric discuss the report, highlighting key trends in advertising law, including the rise of influencer marketing, AI challenges, and comparative claims. They emphasize the importance of compliance in health and safety claims and preview upcoming events, including the 2025 NAD conference.

Key Takeaways:

  • NAD has over 50 years of experience in advertising law.
  • The annual report reveals significant trends in advertising disputes.
  • Fast-Track SWIFT filings have increased by 50% since 2023.
  • Influencer marketing cases are on the rise, especially in beauty.
  • AI-related advertising issues are becoming more prevalent.
  • Comparative claims continue to be a major focus for NAD.
  • Health claims require competent and reliable scientific evidence.
  • NAD is seeing new product categories and challenges.
  • The 2025 NAD conference will be held in September in Washington, D.C.

Chapters:

[00:00] Introduction to NAD and Advertising Law
[02:12] Annual Report Insights and Trends
[07:29] Influencer Marketing and AI Challenges
[12:11] Comparative Claims and Industry-Specific Cases
[17:03] Health and Safety Claims in Advertising
[19:29] Looking Ahead: NAD Conference and Future Trends