Category Archives: The Accountability Studio

Providing Protection for Military Consumers



On the heels of Military Consumer Protection month, tune in to this episode to learn about the unique challenges that military families face as consumers and the businesses and organizations that work to help protect them. Melissa Bittner, Program Manager for BBB Military Line, and Steven J. Lepper, Major General, USAF (Ret.) and President & Chief Executive Officer for the Association of Military Banks of America join to delve into this topic and share findings from a new military risk report.


Companies with a Conscience



In this podcast episode, Rodd Wagner, Forbes Columnist, Author, and Researcher, shares the one must-have all companies need in order to cultivate a happy work culture. Wagner, with no apologies, helps us see that this one spark makes all the difference. Listen in for the details.


Giftya Shaking Up Gift Giving



Gift cards are no new thing and appear to be the one consumer transaction that hasn’t evolved much over time. That is, until now. In this episode Jason Wolfe, Founder of GiftYa, explains how his company is revolutionizing the gift-giving industry providing consumers with a fresh gifting option. Listen in to find out more!


Leaders, No More Talking to Self



Communication skills are vital in the business world. From interacting with customers, employees, and other key stakeholders, business leaders abilities to effectively communicate speaks volumes to those invested in the company. To help share insight on the communication skills that every business leader needs, Richard McKeown, Founder & CEO of Richard McKeown Communications joined us for this episode.


The Consumerism of Retail



In this episode, host Elaine Espinola and Project Director of BBB National Programs Podcasts Nona Phinn, dive deeper into the conversation surrounding the retail industry by revisiting three previous episodes that each introduced a layer to the discussion: Women’s Purchasing Power, BlackFriday.com, and A Parent’s Guide for Back to School Shopping. Check out this episode to learn more about who is driving consumer spending, what we spend our money on, and how the marketplace is adjusting.