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Digital channels have completely changed the way consumers communicate and get information on products and services. Society of Consumer Affairs Professionals (SOCAP) President and CEO, Brian Costanzo joins us to discuss the impact that digital has on the customer experience.
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BBB National Programs Chief Security Officer, Bill Fanelli joins us for a two-part series to discuss the state of cybersecurity. Bill’s new research provides eye-opening insights for the small business owner. After you listen, take a closer look at the State of Cybersecurity Report details.
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