Category Archives: Better Business > Better Series

EU Privacy Shield: A BBB National Program



Today, more than ever, companies large and small are conducting business all over the world, so it begs the question: what happens when businesses transfer personal data across borders? Here to help us understand how US companies safeguard their EU customers’ data is Frances Henderson, Director of Privacy Initiatives and Bryant Fry, Deputy Director of BBB EU Privacy Shield. Join us to hear more about this essential topic in-depth.


Virtual and Augmented Reality Boosting Small Businesses



It’s small business week and the Better Series podcast brings you episodes this month to help you think differently about your business. We kick-off with Clifton Dawson, Founder & CEO of Greenlight Insights. He stops by to shed light on how virtual and augmented reality are both helping SMB’s do business better.


CFBAI: A BBB National Program



Childhood obesity is a serious national and global problem. With the influence that advertising has on young children’s consumption, self-regulation is a method used to assist in tackling the issue. Advertising to small children is framed by a mix of legislation and advertising self-regulation through programs such as the Children Food & Beverages Advertising Initiative or CFBAI. Learn more about how CFBAI works to improve food advertising directed to children.


Evolution of Customer Service



There is no argument that customer service has been transformed. The bar has been raised and the demands of what exceptional customer service looks like have undoubtedly been elevated. Majorie Bynum, President and CEO of SOCAP International stops by the Better Series podcast where she breaks down how customer care and customer experience are both required to enhance the consumer journey.

 

 


Empowering Women to Lead



We are continuing to celebrate nationalwomenshistorymonth, as we honor women taking their seats at the table. Cheryl Wood of Cheryl Empowers talks womenleaders and how to create and become one. Join us on the Better Series podcast where we discuss how women are no longer waiting for an invitation to lead.