All posts by betterbusiness

Why Teens Need Unique Privacy Protections



As the COVID-19 pandemic has heightened the digital environment, online engagement has increased across user demographics. In this episode, authors of the BBB National Program’s paper Risky Business: The Current State of Teen Privacy in the Android App Marketplace join us to provide insight into the importance of protecting teenage users. Listen in to hear Ayaz Minhas, Data Privacy Manager, Isaac Cronk, Digital Advertising Compliance Specialist, and Cameryn Gonnella, Compliance Manager explain “why now, why teens.”


Time for Revolution in the Direct Selling Industry



When speaking about the importance of the Direct Selling Self-Regulatory Council’s (DSSRC) recently published guidelines, President of the Direct Selling Association Joe Mariano said, “It’s time not just for evolution, but revolution.” In this episode, Joe Mariano speaks with Tom Cohn, Interim General Counsel and Corporate Secretary of New Avon, Brian Muir, Vice President and Head of Global Compliance of Nu Skin Enterprises, and John Parker, Chief Sales Officer and Regional President of Amway to discuss how the nature of this fast-changing marketplace has informed the direct selling industry’s approach to self-regulation, how the DSSRC has helped, and the work that lies ahead.

 


The Truth Behind Fake Reviews



You’ve likely heard about fake news, but how much have you heard about fake reviews?

For the majority, online reviews and ratings hold considerable merit in influencing purchasing decisions. They have integrated into a form of advertising for today’s companies. People feel more assured about spending their money on brands with five-star reviews than those with little to no feedback. A purpose that was once fulfilled primarily by word-of-mouth and social cues is now replaced by reviews and ratings to validate their investments as smart choices rather than a waste of money. 

But what if this validation was based on lies? 

Continue reading The Truth Behind Fake Reviews


The Confidence and Perception Behind Online Reviews



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Joe Rohrlich, Chief Revenue Officer at Bazaarvoice, breaks down the power of reviews in this week’s podcast. From explaining the digital landscape that incites a sense of urgency for businesses to have ratings to the lasting negative impact fake reviews can have on a companies revenue and reputation, Rohrlich provides insight that you won’t want to miss about this hot topic. Listen in to find out more!


Running a Cashless vs Less Cash Business



When was the last time you used cash for a major purchase, like a new pair of shoes? Dinner for two at a restaurant? Or to pay for a tank of gas?

There’s a good chance it’s been a while.  Researchers have been following the trend toward a “less cash” society for years, documenting the threshold where people switch from currency to a payment card and how businesses make the decision to go cashless. 

Continue reading Running a Cashless vs Less Cash Business